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~ 3 min read

Your Brand Is Unique. Your Website Should Be Too

By Neil Kilgallon on Wednesday, 4 December 2024

Running a successful website design and development agency means we are contacted by potential clients with vastly varying budgets. On the one hand, we work with small startups looking to launch their first website with a limited budget. On the other hand, we work with multinationals that are fortunate to have large marketing budgets that can be allocated to their websites.

We are sometimes asked if using a prebuilt template can save costs (when working for a client with a limited budget). In 25 years, we've never taken on a client who insists on using a prebuilt template. This article will explain why we made this business decision, how template designs will cost you more in the long term, and why a bespoke design that truly reflects your brand is the only way forward.

The Role of Your Website in Branding

Your website isn’t just a functional tool, it’s the first impression your audience gets when interacting with your brand online. Within seconds, visitors form opinions about your business based on your website's design and usability.

A well-crafted, unique website builds trust, conveys your brand’s values, and sets the stage for meaningful customer interactions. From the colours you choose to the structure of your content, every element of your website communicates who you are and what you stand for.

It's impossible to reflect your brand with an off-the-shelf design created by template companies without knowledge of your business or customers. It will look like thousands of other templated websites - soulless and generic.

Why Template-Based Websites Suck

While templates may seem like an easy, affordable solution, they often have limitations that hinder your brand, the user experience and the ability for it to grow with your business.

Lack of Uniqueness

Template-based websites can make your business look like every other brand online. This cookie-cutter approach erodes your ability to stand out in a competitive market, sending potential customers a mixed or uninspiring message.

Limited Customisation

Templates are built for mass use, which means they offer limited flexibility. Features you want to add, or adjustments you need often require significant workarounds, or worse, they may not even be possible.

Brand Inconsistency

Your brand has its visual identity, style, and tone. Templates often fail to accommodate these elements, resulting in a website that feels disconnected from your other branding efforts.

Scalability Issues

As your business grows, your website needs to evolve. Templates can struggle to adapt and scale with your needs, leaving you stuck with a site that feels outdated or limited.

The Benefits Of Bespoke Web Design

A bespoke website design eliminates the limitations of templates. Instead, it brings your brand to life in a flexible, scalable, and unique way.

Tailored To Your Brand

No one understands your story, values, and goals better than your team. A custom website design enables you to convey that story accurately and authentically. Every element, font, imagery, and content structure highlights what makes your brand unique.

Enhanced User Experience

Custom website design enables you to tailor the site to your audience. User journeys are thoughtfully designed, functionality is perfectly aligned with their needs, and design choices are straightforward and intuitive. All of these elements contribute to a seamless and engaging experience for your visitors.

Flexibility And Scalability

A custom-built website can evolve with your business, whether you introduce new products, modify services, or broaden your reach.

Better ROI

While bespoke web design requires an initial investment, the long-term impact can far outweigh the cost. A unique, well-optimised website improves customer retention, increases conversions, and fosters loyalty - offering a far greater return on investment.

The Hidden Costs Of Templates

We often hear that 'templates are cheaper'. While templates look cost-effective upfront, when you factor in time spent customising them, hidden plugin fees, and missed conversion opportunities, the expense can rack up. Bespoke sites, on the other hand, deliver higher conversions and ROI through performance tailored to your target market.

Does Your Website Reflect Your Brand’s Potential?

Evaluate your website today. Does it align with your values, engage your audience, and support your goals? If not, it might be time to speak with the creative director at ID Studio and explore the possibilities of bespoke web design.

Neil has been a director within a web design agency for over 20 years. His focus now lies in digital marketing and strategy, especially search engine optimisation, social media strategy and analytics.